Pictured: Sheriff Paden, Guernsey County
Sheriff’s Office, and Chuck Fair, Byesville Rotary President.
Byesville Rotary welcomed Sheriff Paden to the
weekly meeting. Paden reported about the local 911 service and how technology
innovations such as smart phones and wireless service are changing how the 911
service is provided.
Sheriff Paden explained that the 911 service
provides a centralized site for requesting emergency assistance. A person who
wants to report an emergency can dial one number instead of having to decide if
she needs to call the fire department, the police or the emergency medical
service.
Lots of people use 911. As use of wireless
technology has increased, the number of calls the local 911 service receives
has ballooned. Sheriff Paden reported that in 2016, the local 911 service
received over 44,700 calls. Currently, all 911 calls go to the Guernsey County
Sheriff’s Department no matter where in the county the caller is located.
“Currently, our 911 system is staffed by 1
person a shift,” stated Sheriff Paden. “That staff member is responsible for
answering all calls and for forwarding each call to the right department.”
Sheriff Paden explained that the state of Ohio has mandated that all 911
departments receiving wireless calls must improve service by increase staffing
to 2 members per shift. Each staff member will need to be EMD (Emergency Medicine
Dispatcher) certified and trained to use medical software so that the staff
member can provide medical information over the phone.
By May of 2018, Sheriff Paden will need to
double his 911 staff, purchase new software, and remodel office space to house
the upgraded department. He has begun to look for the funds to meet this
challenge.
Sheriff Paden explained that unfortunately not
everyone who dials 911 has a true emergency. This means that people with a true
emergency may have to let their phone ring for a while. He assured Rotary
members that ALL calls are answered.
Community members can help the 911 service
become more efficient by remembering that 911 is not a help line. It not
intended to help people find a phone number or locate a lost pet or provide the
address of a local business. It should not be used to complain about barking
dogs or loud music, or a crash when someone is not hurt.
Callers should use 911 for emergencies such
as: 1) reporting a crime in progress like
someone hurting someone else or breaking into a person's house; 2) getting help
when someone suddenly seems very sick and is having a hard time speaking or
breathing or turns blue, or collapses or passes out; or 3) reporting a building
on fire.
Connect with Byesville Rotary at: www.Byesvillerotary.blogspot.com or Instagram Byesville.rotary.ohio@gmail.com , Twitter Byesville_Club, https://www.facebook.com/pages/Byesville-Rotary/256548047818283. The club meets 7:30 am, Tuesday at the Stop Nine Senior Center
at 60313 (GPS use 60299) Southgate Road, Byesville. Walk-ins are welcome at the
club’s meeting.